Cancellation & Returns

Rebirth Studios GmbH – Information on the right of withdrawal for consumers.

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period will expire fourteen days from the day on which you, or a third party other than the carrier and indicated by you, acquired physical possession of the goods.

To exercise the right of withdrawal, you must inform us:

Rebirth Studios GmbH
Attn: Sophia Schünemann
Kulmer Straße 31
10783 Berlin, Germany
Email: hello@rebirthstudios.co

of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.
For the return, we will provide a return label upon request. If you use this label, we will deduct the resulting shipping costs from the refund. Alternatively, you may return the goods independently and at your own expense.

You will only be liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

Note on Returns

We kindly ask that you notify us of a return in advance by email to hello@rebirthstudios.co so that we can identify and process it quickly. This is a request for organizational purposes only – your statutory right of withdrawal exists independently of this and is not restricted by a missing notification.

Model Withdrawal Form

(If you wish to withdraw from the contract, please complete and return this form.)

To:
Rebirth Studios GmbH
Attn: Sophia Schünemann
Kulmer Straße 31
10783 Berlin, Germany

Email: hello@rebirthstudios.co

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*):
_______________________________________________
Ordered on (*) / received on (*): _______________________
Name of consumer(s): _______________________
Address of consumer(s): _______________________
Signature of consumer(s) (only if this form is notified on paper): _______________________
Date: _______________________
(*) Delete as appropriate.